Facebook Competitions – Terms and Conditions

These terms apply to all ‘Like and Share’ competition ads posted on Cumbria Motorhome Hire’s Facebook page HERE >>> between Thursday 19th January – Friday 31st March 2023.

To enter the competition to win 7 nights free motorhome hire to be taken by Friday 31st March 2023 (except for during school holidays from Saturday 11th – Sunday 26th February), simply ‘Like’ our Facebook page and share the post to your own Facebook page, then come back to the post to let us know it has been done.

There will be a new draw every week during that period, with winners being announced/contacted on Monday each week.

You may enter each week, to be considered for that week’s draw.

IMPORTANT NOTE – we will NEVER ask for bank/credit card details on Facebook, so anyone asking you to do so is a scammer. Please block and report them to Facebook immediately.

If you are announced as the winner for that week’s draw, we will ask you to provide us with a mobile number and email address, and we will contact you to confirm the dates you would like to take your motorhome hire.

You can take your 7 nights hire starting/ending on any day of the week except Sunday. Please be aware that this is for UK hires only, the motorhome cannot be taken abroad during your winning week.

Collection will be from 2pm at Cumbria Motorhome Hire, Ellie’s Hill Foot Garden Centre, County Road, Ulverston, LA12 7SE.

Who Can Enter

Insurance is only permitted to drivers between the age of 21 and 79, who have held a full driving license for a minimum of 24 months, no exceptions.

Two, 3 point convictions are acceptable (i.e. 2 x SP30s, 3 points each), to a maximum of 6 points. However,  single convictions totalling 6 points or more, or multiple convictions totalling more than 6 points will need to be referred to our insurance company for approval.

Drivers can have no more than one fault or non-fault claim within a 5 year period, and this must be declared when providing your ID/documentation.

We also need to be informed if you have any medical conditions that would normally be declared to the DVLA.

Any points, endorsements, claims or medical conditions not disclosed prior to collection of the motorhome will result in the motorhome insurance being invalid.

The hirer will indemnify Cumbria Motorhome Hire against any personal or third party losses outside the terms and conditions of the Insurance policy.

The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death or bodily injury to the driver), or cover any personal possessions.

In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first excess. The hirer will also be fully liable for all overhead damage, any damaged deemed as gross negligence, and replacement or repair of windows and windscreens, or tyre damage.

Damage Deposit

ALL winners will be required to pay a damage deposit by credit/debit card when coming to collect the motorhome, as follows:

Aged 21 and 22 = £1000

Aged 23 and 24 = £750

Aged 25+ = £600

Festival goers = £1000

This will be refunded within approximately 7-14 days of returning the motorhome subject to their being no damage incurred, or any 3rd part claims made. Please note the damage deposit has to be traceable i.e. credit/debit card, BACS, cleared cheque, or Paypal. Cash will not be accepted.

Additional Costs

Whilst your motorhome hire for 7 nights is free for prize draw winners, the following additional costs apply where relevant:

Additional driver = £25pp

Dogs = £25 per dog

Please see our full Booking Terms and Conditions HERE >>>

ID / Documentation Required

As required for our motorhome insurance cover, we need to verify your identity, and that of any additional drivers.

Please read the following very carefully, as we cannot release the motorhome to you without all of the relevant ID/documentation being provided, and some of the information may have been updated.

We need to see the documentation for ALL NAMED DRIVERS in advance of your hire by email, in order to check you have everything you need, and ensure there are no delays on the day. We will then just need to see your driving licence and passport (if you have one) on the day you collect your motorhome.

2-3 Weeks Before Your Motorhome Hire Start Date

Prior to your motorhome hire date, please can you provide the following ID/documentation detailed below by email.

This can either be a photograph of your ID and proofs of address, OR a pdf file of a bill or statement downloaded from an online account.
(Most utility companies, banks etc will let you download a pdf of your latest bill/statement from your online account. Simply save it to your computer/device, then attach it to the email).

PLEASE NOTE – SCREENSHOTS CANNOT BE ACCEPTED

Please can you ensure the images are clear and easy to read, and show your full name, address, and date the document was issued, then attach the files as an attachment, as opposed to ‘inserting’ the images into the email – this will help us to process your ID/documentation much more quickly and efficiently.

ALL documentation MUST be in the same name and address as that on your Driving Licence, and be dated as ISSUED within 90 days of the start of your motorhome hire!

DVLA Code

Please visit the link below from the DVLA to generate a code for the person(s) driving the motorhome, in order for us to do a Driving Licence check.
To generate your DVLA code, you will need your Driving Licence number, national insurance number and post code where your licence is registered to. This is case sensitive, so please copy it correctly.

Please email this to us within 21 days of the start date of your motorhome hire. It will not be valid before that.

Also send the last 8 characters of your driving licence.

https://www.gov.uk/view-driving-licence

Proof of ID/Address

If you are the main person who will be driving the motorhome, you must provide 2 separate documents showing your name and address, and be dated as issued within 90 days of the hire date (this is the date the actual bill/statement was generated, not the date period that it covers). They must also be from the same address as your Driving Licence.

Primary – we need at least 1 of the following:

Electricity
Water
Gas
Broadband/landline phone
Mortgage statement
Polling card
HMRC self assessment/tax credit
Bank/credit card statement
Council tax statement
TV licence

Secondary – if you don’t have 2 of the above, we can accept 1 of the following as your second proof of address:

Student loan statement
Shotgun licence
Payslip
Mobile phone bill
Pension statement
Car finance statement
Loan statement
Property deed

In addition you must also provide a photo of the following identification:

– Photocard Driving Licence – front and back
– Passport or other photo ID (if you have one, if not, we will need to take a photo of you)

Additional Named Drivers will also need to provide the following:

– 1 proof of address with their name and address, from the primary group only, as above
– Driving Licence – front and back
– Passport/photo ID – if they have one
– DVLA Code

Please note – all named drivers will need to be present when collecting the motorhome, and will need to sign a copy of the Rental Agreement and Booking Terms and Conditions, which we will provide.

If anyone drives the motorhome without having had prior approval from us and their ID/documentation checked, your insurance will be invalid, and you will be liable for the full cost of any damage or third party claims.

Please email these documents to us 2-3 weeks before your hire date. They are purely for identification purposes only.

Frequently Asked Questions

You can see our responses to our most frequently asked questions HERE >>>

Alternatively you can contact us on 07500 298086 for further information.