Frequently Asked Questions

 

Do I need a special licence to drive one of your motorhomes?

No, all you need is a full standard UK driving licence, and you must be between 21 – 79 years of age.

Do you impose a mileage limit on your motorhomes?

No, we offer unlimited mileage on all of our hires. The vehicle will be provided with a full tank of diesel, and we simply ask that you also return the motorhome with a full tank.

Can we bring our dog with us in your motorhome?

Yes you can, we charge £25 per dog per hire – please let us know the number and the size of any dogs that you will be bringing when you are booking, so that we can ensure that the motorhomes are suitable to accommodate them. As a rule of thumb we advise that no more than 2 dogs could stay in our motorhomes, although 3 smaller dogs may be acceptable.

Will I be shown how to use everything in the motorhome before we set off?

Due to COVID health and safety/social distancing requirements, we are currently unable to show around the inside of the motorhome in person unfortunately. However, you will be emailed a detailed Welcome Pack before your hire, which will include a link to various ‘How-To’ videos, providing full instructions on how to use all of the equipment, and make the most of your hire.

We highly recommend you acquaint yourself with this information ahead of your hire, so that you are well prepared for your trip.

I would like to hire a motorhome for 4 nights, is this possible?

Yes you can, for short breaks we have a 2 night minimum hire. We try to be as flexible as possible to accommodate your needs, so for short or long breaks please contact us with your requirements and we will give you a bespoke quote.

Booking Your Motorhome

How much is it to hire a motorhome?

Our pricing model is very simple – all of our motorhomes have the same rental rate, regardless of which van you choose, or the number of people on your booking.

All you need to do is select the dates you wish to hire the motorhome for, and any optional extras, to see how much your motorhome hire will be.

You can see full details of our availability and pricing HERE>>>

Who can drive your motorhomes?

Anyone between the ages of 21 – 79 with a full standard UK driving licence can drive our motorhomes, as they all weigh less than 3500KG.

For people with an international driving licence, you can also drive our motorhomes if you have a driving licence that is valid in the UK, for vehicles up to 3500KG.

If your driving licence is not in English, you will also need to provide an International Driving Permit, issued from your own country, in English.

Please see further FAQs below if you are aged between 21 – 25, or have points/endorsements on your licence, for our Insurance Criteria.

Insurance Criteria

Your motorhome hire includes your insurance cover for 1 x named driver, for the duration of your hire.

Additional drivers can be added to your booking for an extra £25 per person.

Only named drivers are permitted to drive the motorhome, otherwise your insurance will be invalid.

Insurance is permitted to named drivers between the age of 21 and 79, who have held a full driving license for a minimum of 24 months, no exceptions.

Two, 3 point convictions are acceptable (i.e. 2 x SP30s, 3 points each), to a maximum of 6 points. However,  single convictions totalling 6 points or more, or multiple convictions totalling more than 6 points will need to be referred to our insurance company for approval.

Visitors from abroad will require a current driving license within the same parameters.

Drivers can have no more than one fault or non-fault claim within a 5 year period, and this must be declared when providing your ID/documentation.

We must also be informed about any drivers with any medical conditions that would normally need to be declared to the DVLA. You can find full details about which health conditions might need to be declared HERE>>>

Any points, endorsements, claims or medical conditions that are not disclosed prior to collection of the motorhome will result in the motorhome insurance being invalid, and you will liable for the full amount of any claim for the motorhome and/or any third party damage.

The hirer will indemnify Cumbria Motorhome Hire against any personal or third party losses outside the terms and conditions of the Insurance policy.

Drivers must agree to drive obeying the Highway Code at all times.

Drivers must agree not to drive the vehicle whilst under the influence of alcohol or drugs.

The Vehicle is insured for damage to the Vehicle and the property of a third party, but does not include any personal insurance for the customer (including death or bodily injury to the driver), or cover any personal possessions.

In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first excess. The hirer will also be fully liable for all overhead damage, any damaged deemed as gross negligence, and replacement or repair of windows and windscreens, or tyre damage.

Excess charges are as follows:

Aged 21 and 22 – £1000
Aged 23 and 24 – £750
Aged 25 upwards – £600

This will be taken in the form of a damage deposit by credit/debit card, on the day of collection, then returned back to the card within 7 days, subject to their not being any damage to the motorhome or any third party vehicle.

How to book your motorhome hire

You can find full details of our pricing and availability HERE>>>

To make a booking, you can conduct a full search either on our homepage HERE>>> or on each individual motorhome’s page.

If the start/end dates you are looking for are highlighted on the calendar, you can book it directly online.

If your preferred start/end date is not highlighted, please either call us on 01229 588433 or email us at enquiries@cumbriamotorhomehire.co.uk with your dates, full name, address, email address, mobile number, along with the number of adults/children/named drivers/dogs and we will get that put on the system for you.

Our minimum hire is 2 nights, up to any duration. Your hire can start and finish on any day of the week, subject to availability.

Deposit

We ask for a deposit of £100 per week to confirm your motorhome hire booking. This can be paid securely online, via the link in your confirmation email, or by card over the phone.

The remaining balance is due 6 weeks before, and you will receive an email reminder 1 week before that.

Motorhome hire bookings made less than 6 weeks prior to your hire start date will need to be paid in full when booking.

Christmas and New Year 2021

Cumbria Motorhome Hire is closed on Saturday 25th and Sunday 26th December 2021, as well as Saturday 1st January 2022. Please be aware that your motorhome hire cannot start or finish on any of those dates.