Customer Amendments policy

Cumbria motorhome Hire is continuously monitoring the situation regarding Coronavirus and it is important to us that we offer support and reassurance to our customers during this time. To date the vast majority of our customers are continuing to travel as planned.

We recognise the need for some customers to alter their booking arrangements due to the current situation.

This policy relates to bookings at one of our motorhomes between now and 30th of May.

  • Customers will be able to change the date of their booking without being charged any administration fees*
  • At least 7 days notice needs to be given

*Any increase in holiday cost will be charged

We will continue to follow advice from the Foreign & Commonwealth Office (FCO), any holidays from 4th July onwards our normal Terms & Conditions apply.

Latest update 23/6/2020

We would like to keep you informed about the current situation around COVID 19.
We have received this message from the Caravan and Motorhome Club :
_____________________________________________________________________________
We are very pleased to share with you our intention to reopen the majority of our campsites from 4 July in England and 15 July in Scotland, based on current Government guidance.
At the moment this applies to Club sites in England and Scotland only.
The timescales for reopening our Club sites in Wales will be published once we have guidance from their administration.
Our network of Certificated Locations and Affiliated Sites will also be able to open from the same dates, however, our Affiliated Sites and CLs in Northern Ireland can open from 26 June.
At this moment we are not able to open all of our Club sites, however, we will constantly review whether we are able to open any more campsites in the future.
All of our campsites that are to reopen will be adapted to the new social distancing and safety requirements set out by the UK government and administrations. Our priority is first and foremost the health and safety of our staff, members, guests and the local communities.
______________________________________________________________________________