Coronavirus (Covid-19)

Last updated: 23 June 2020

With the current COVID situation settling down a little bit and fortunalty a lot of our normail day of life are getting a little bit back to normal again, we would like to know your thoughts about your upcoming booking, since the guidelines have changed and the new social distancing that is in place.

We would like to keep you informed about the current situation around COVID 19.
We have received this message from the Caravan and Motorhome Club :
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We are very pleased to share with you our intention to reopen the majority of our campsites from 4 July in England and 15 July in Scotland, based on current Government guidance.
At the moment this applies to Club sites in England and Scotland only.
The timescales for reopening our Club sites in Wales will be published once we have guidance from their administration.
Our network of Certificated Locations and Affiliated Sites will also be able to open from the same dates, however, our Affiliated Sites and CLs in Northern Ireland can open from 26 June.
At this moment we are not able to open all of our Club sites, however, we will constantly review whether we are able to open any more campsites in the future.
All of our campsites that are to reopen will be adapted to the new social distancing and safety requirements set out by the UK government and administrations. Our priority is first and foremost
the health and safety of our staff, members, guests and the local communities.
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The situation is still changing and we will continue to follow guidance from the government and The Department for Health & Social Care. As a result, this page will be monitored and reviewed regularly.

We continue to review all our policies daily and are seeking advice from the government around UK Travel.

During these difficult times the safety of our people, our customers is of paramount importance to us

FAQ’s

I have a upcoming booking, can I still go?

Every customer should follow the latest government advice for their own personal circumstances before deciding to travel. We are monitoring the situation closely and the government advice is constantly being updated and can be checked online by visiting the government website and NHS online.

If for any reason you are unable to travel, each individual should first consider their travel insurance, should they have any, and then refer to our amendment policy.

If you do decide to travel please ensure you continue to follow all government advice whilst on your holiday.

Can I amend my holiday?

For all bookings before the 4th of July, we are working to support our customers so have waived our normal amendment fees for customers impacted by Covid-19.  We are continuously monitoring the situation regarding this and it is important to us that we offer support and reassurance to our customers during this time. Please find our amendment policy here and please visit Your Account to amend your holiday